Search
Browse Categories








    Product Technical Support
    Help Me Replace A Part
    Product Manuals
    Product Color Codes
    Spa Panel Messages
    Topside Panel Manuals
    Common Spa Problems
    System Cross Reference



Balboa Direct Return Merchandise Authorization (RMA) Form

Please complete this form if your products were damaged in shipping and you have already filed a claim with the shipping carrier. If your products were damaged in shipping, please file a claim with the shipping carrier before attempting to complete this form.

If a product that you purchased is defective or not operating, you will need to complete the Warranty Claim Process.

All other sales at Balboa Direct are final. Please review the Balboa Direct Return Policy for more information on returns.

If you have any questions regarding this policy or any other policy contained herein on our website, please feel free to contact our Customer Service staff.


 

* denotes required field

Contact Name*
Company Name (If Applicable)
Phone*
Email Address*
Balboa Direct Order Number*
Product(s) Being Returned:*
Balboa Direct Part Number(s) - (List All Parts)
Serial Number(s) From Product(s) - (List All Serial Nymbers)
Quantity of Products Being Returned
Reason For Product Return*
Claim Information Provided By Shipping Carrier *
Claim Number Assigned
Date Claim Was Filed With Shipping Carrier
Tracking Number Of Shipment
Describe Damage To Product (Be Specific)5000 characters remaining
Any Additional Information We Should Know
2000 characters remaining
*
*
*
Enter the code shown:


Shopping Cart
Your cart is empty.
Mailing Lists




Balboa Direct Accepts these major credit cards