Return Merchandise Authorization (RMA)

items in my cart: 0

current subtotal: $0.00

view cart | checkout

Email Address:

Password:

You will be prompted to enter your password on the next page

Create an account
Forgot Password?

    Product Technical Support
    Help Me Replace A Part
    Product Manuals
    Product Color Codes
    Spa Panel Messages
    Topside Panel Manuals
    Common Spa Problems
    System Cross Reference

Balboa Direct Return Merchandise Authorization (RMA) Form

Please complete this form if your products were damaged in shipping and you have already filed a claim with the shipping carrier. If your products were damaged in shipping, please file a claim with the shipping carrier before attempting to complete this form.

If a product that you purchased is defective or not operating, you will need to complete the Warranty Claim Process.

All other sales at Balboa Direct are final. Please review the Balboa Direct Return Policy for more information on returns.

If you have any questions regarding this policy or any other policy contained herein on our website, please free free to contact our Customer Service staff.

* denotes required field

Contact Name*

Company Name (If Applicable)

Phone*

Email Address*

Balboa Direct Order Number*

Product(s) Being Returned:*

Balboa Direct Part Number(s) - (List All Parts)

Serial Number(s) From Product(s) - (List All Serial Nymbers)

Quantity of Products Being Returned

Reason For Product Return*

Claim Information Provided By Shipping Carrier *

Claim Number Assigned

Date Claim Was Filed With Shipping Carrier

Tracking Number Of Shipment

Describe Damage To Product (Be Specific)5000 characters remaining

Any Additional Information We Should Know

2000 characters remaining

I Agree To The Return Merchandise Authorization (RMA) Policy Listed On This Site.*

I Understand That If My Product Was Not Damaged In Shipment It Is NOT Subject To Return.*

I Understand That If I Have Not Included Shipping Carrier Claim Information ABOVE, My Request For An RMA Number Will Be Denied.*

Enter the code shown:


	Your cart is empty.


	Email Address: Bath/Spa Professionals Homeowners

Live Chat by Comm100