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Looking For A Product At Balboa Direct?

Are you looking for a product that you believe is manufactured by Balboa Water Group that you cannot find on our website? If you would like assistance in locating this product or would like to have a product added to the website that we do not currently carry online, please complete the form below and our Customer Service staff will review and evaluate your request. Someone will get back to you with additional information within the next 2-3 business days and let you know the status of your request.

If you are asking about anything other than trying to find the products that you list below, please visit one of the following areas:

Balboa Direct Product Information / Knowledge Base
Product Information Request
Product Manuals / Instructions
Product Sales Information Sheets
Replacement Part Cross Reference Charts
Common Balboa Spa Panel Messages


When completing the form below, it is important that you provide as much information on the products that you are looking for as possible. For example, if you are not sure what the Balboa part number is, but another company who carries our product uses a different part number, go ahead and list it. If you are replacing a product in your bath or spa and have an old part number and do not know what the replacement part number is, go ahead and list the part number you have. Describe the product as much as possible and provide information on where you may have seen the product at another site on the Internet or in a printed catalog.

Please Note: Balboa Direct does NOT provide technical support. If you are having a technical problem with your product, you should hire a licensed bath or spa technician to assist you. If you cannot locate one, we suggest that you try the Association of Pool & Spa Professionals (APSP). They have a service directory of many different professionals that you can hire to help you.

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Balboa Manufacturer's Part Number (If Known)
Product Description (Please Describe Product As Much As Possible)*
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Have You Seen This Product On Another Website? If So, Where?
Looking For Additional Products? (List Them Here And Describe Them As Much As Possible)
Product #2 Part Number (If Known)
Product #2 Description300 characters remaining
Product #3 Part Number (If Known)
Product #3 Description300 characters remaining
Product #4 Part Number (If Known)
Product #4 Description300 characters remaining
Product #5 Part Number (If Known)
Product #5 Description300 characters remaining
Your Name*
Phone*
Email Address*
What Category Best Describes Your Interest?*
Comments or Questions
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